Matrix TCG offers secure payment options processed through industry-leading providers.

Accepted Payment Methods

Credit & Debit Cards (via Shopify Payments)

Currency

All prices are in United States Dollars (USD).

Payment Security

PCI DSS Level 1 Compliance

Shopify Payments is PCI DSS Level 1 certified — the highest level of payment card security.

SSL/TLS Encryption

All payment pages use 256-bit SSL encryption.

What We Don't Store

Fraud Prevention

• Real-time fraud detection
• Address Verification System (AVS)
• Card security code (CVV) verification
• 3D Secure authentication when required

When Is Payment Charged

Payment is processed immediately when you place your order. For pre-orders, payment is charged in full at the time of pre-order placement.

Payment Confirmation

You receive an order confirmation email immediately after payment processes successfully.

Payment Declined?

1. Verify your card information
2. Check available funds or credit limit
3. Contact your bank — fraud prevention may block transactions
4. Try a different payment method
5. Contact us at support@matrixtcg.shop or +1 (424) 227-2983

Billing Address

Your billing address must match what your card issuer has on file. Mismatches can trigger fraud holds.

Refunds

Refunds go back to your original payment method:

• Credit/Debit Cards: 3–5 business days

Tax Collection

California Sales Tax: Collected on orders shipping to California addresses, as required by state law.

Payment Disputes

If you have an issue with a charge, please contact us first at support@matrixtcg.shop before filing a chargeback. We resolve issues within 24–48 hours.