Terms of Service

1 Business Information

2 Products and Authenticity

Matrix TCG specializes in authentic collectible trading cards and toys. We guarantee:

• All products sold are 100% authentic and genuine
• We do not sell counterfeit, proxy, or reproduction cards
• Grading information is accurate as described
• Product photos and descriptions represent actual items

3 Pricing and Payment

All prices in USD. Accepted payment: Shopify Payments (Visa, Mastercard, American Express, Discover). Prices are subject to change without notice; orders honor the price at the time of purchase.

4 Order Acceptance

All orders are subject to acceptance. We may refuse or cancel orders for: product availability issues, pricing errors, suspected fraud, or violations of these Terms. Cancelled orders receive full refunds.

5 Shipping

Handling Time: 3 Business Days  ·  Transit Time: 3–8 Business Days  ·  Shipping Cost: $0.00 (Free on US orders)

See our Shipping Policy for complete details.

6 Returns and Refunds

Return Window: 30 Days  ·  Return Shipping Fee: $0.00  ·  Restocking Fee: $0.00

See our Refund & Return Policy for complete details.

7 Pre-Orders

Pre-orders are charged in full at the time of order. They may be cancelled anytime before shipping for a full refund.

8 Product Condition

We use industry-standard condition terminology. For graded cards, we rely on third-party grades. Disagreements should be raised within 30 days for return.

9 Intellectual Property

All content on matrixtcg.shop is the property of Matrix TCG or its content suppliers. Product images may depict trademarked properties owned by their respective companies. Matrix TCG is an independent retailer and is not affiliated with, sponsored by, or endorsed by these companies. All trademarks are the property of their respective owners.

10 User Conduct

You may not use our site to engage in fraud, attempt unauthorized access, transmit malicious code, violate laws, or harass our staff or customers.

11 Privacy

See our Privacy Policy for data handling. California residents see California Privacy Rights for CCPA-specific rights.

12 Limitation of Liability

Matrix TCG's liability for any claim is limited to the amount paid for the product.

13 Dispute Resolution

Disputes are governed by California state law. Both parties agree to good-faith negotiation before legal action.

14 Changes To Terms

We may update these Terms. Continued use after changes constitutes acceptance.